Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025

Introduction

IntellectFaces, Inc. ("IntellectFaces," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.intellectfaces.com and use our services.

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter or marketing communications
  • Fill out contact forms or request information
  • Participate in surveys or provide feedback
  • Apply for employment opportunities
  • Contact our customer support team

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Professional information (job title, company name, industry)
  • Payment and billing information
  • Communications and correspondence with us
  • Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and general location data
  • Browser type and version
  • Operating system
  • Device identifiers
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click-stream data and interaction patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our services and user experience
  • Deliver relevant content and advertisements

You can control cookie preferences through your browser settings. For detailed information, visit:

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Account Management

  • Provide, operate, and maintain our services
  • Process transactions and send transaction confirmations
  • Manage your account and preferences
  • Respond to your inquiries and provide customer support

2.2 Communication

  • Send administrative information, updates, and security alerts
  • Provide newsletters and marketing communications (with your consent)
  • Notify you about changes to our services or policies

2.3 Improvement and Analytics

  • Analyze usage patterns and trends
  • Monitor and improve our website performance
  • Develop new features and services
  • Conduct research and statistical analysis

2.4 Security and Compliance

  • Protect against fraud, unauthorized access, and security threats
  • Enforce our terms and conditions
  • Comply with legal obligations and regulatory requirements

2.5 Marketing and Personalization

  • Deliver targeted content and advertisements
  • Personalize your experience on our website
  • Conduct market research and promotional campaigns

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our contractual obligations to you
  • Consent: Processing based on your explicit consent, which you may withdraw at any time
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and ensuring security
  • Legal Obligations: Processing required to comply with applicable laws and regulations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure socket layer (SSL) technology
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature of the information collected
  • The purposes for which it was collected
  • Applicable legal, regulatory, or contractual requirements
  • The need to resolve disputes or enforce our agreements

When personal data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

IntellectFaces is based in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certification (where applicable)
  • Other legally recognized transfer mechanisms

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

8.2 Correction

You may request correction of inaccurate or incomplete personal information.

8.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

8.4 Restriction

You may request that we restrict the processing of your personal information in certain circumstances.

8.5 Objection

You may object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

8.6 Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.

8.7 Marketing Communications

You can opt out of receiving marketing communications by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at the information provided below
  • Updating your communication preferences in your account settings

8.8 Do Not Track

We currently do not respond to Do Not Track (DNT) browser signals. We will update this policy if we implement DNT recognition in the future.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information
  • Right to Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights

To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request and respond within the timeframes required by law.

Note: IntellectFaces does not sell personal information in the traditional sense, but certain data sharing activities may be considered "sales" under CCPA definitions.

10. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by IntellectFaces. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

When you click on a third-party link, you will be redirected away from our website, and this Privacy Policy will no longer apply.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification (for significant changes)
  • Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

IntellectFaces, Inc.
Email: privacy@intellectfaces.com
Phone: +1 (703) 340-6445

We will respond to your inquiry within a reasonable timeframe, typically within 30 days for general inquiries and as required by applicable law for formal data subject requests.