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Location: Hopkinton, MA
Resposibilities: General Description:
A Transitional Resident may perform the following over the duration of the engagement:
• Post Implementation Planning and Knowledge Sharing:
• Performs transition planning with the deployment team.
o Performs incremental host and network configuration beyond deployment scope.
o Conducts knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures.
o Provides recommendations on product enhancements and upgrades.
o Sets up initial reports on supported products.
o Implements Dell EMC System Management Tools.
o Performs run-book updates (in conjunction with Customer Staff).
• Change Evaluation and Recommendations:
o Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) - as part of new solution or continuous improvement.
o Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
o Conducts knowledge transfer to address the Customer's skills and resource gaps as well as technology recommendations.
o Monitors, reviews, and manages Dell EMC infrastructure.
|Job Category||Infrastructure Engineer|
|Job Location||Hopkinton, MA|